Head of Workplace Culture & Resilience

• Drive a positive, resilient workplace culture.
• Develop and implement policies, initiatives and support systems to boost employee well-being and resilience.
• Hybrid opportunity (3 days per week in office, Melbourne CBD based).

V/Line's purpose is to connect Victorians through safe, reliable and accessible transport. We believe in giving all Victorians opportunities through travel and transport - connecting them to jobs, education, family and friends, services, tourism and trade.



V/Line is experiencing significant growth and we're delivering more services, more trains, cheaper fares and huge projects. With more than 3700 weekly train and coach services, an expansive freight network and unprecedented rail investment, millions of Victorians depend on us to deliver. You could be one of our 3000 committed team members who are up to the challenge.



About the role

As the Head of Workplace Culture & Resilience at V/Line, you will lead transformative initiatives to enhance our workplace culture, with a strong emphasis on mental health, well-being and supportive practices.



Key Accountabilities include:

• Workplace Culture Development: Lead initiatives to enhance workplace culture using feedback from engagement surveys, promoting V/Line's values and fostering an environment where positive workplace behaviour thrives.
• Employee Engagement and Cultural Advancement: Oversee the employee engagement survey process (People Matter survey), analyse results and trends to drive cultural initiatives, and implement strategies aimed at improving workplace culture and employee satisfaction.
• Mental Health Strategy: Oversee the development and implementation of programs designed to foster positive behaviour, create a psychologically safe environment and promote well-being throughout the organisation. Develop comprehensive mental health policies and frameworks for prevention, intervention and ongoing support, ensuring adequate training and reporting mechanisms are in place.
• Supportive Systems and Resilience: Design and promote proactive support mechanisms for employees facing challenges, including trauma-informed care programs and frameworks for responding to workplace trauma, equipping employees with resources to cope with stressors. Empower leaders with resources and clear protocols to effectively assist their teams.

About you

You are an exceptional leader with strong strategic planning skills. You thrive in dynamic environments and have a proactive approach to fostering a resilient workplace.



Our ideal candidate will:

• Drive initiatives to enhance workplace culture using feedback from engagement surveys.
• Champion V/Line's values and ethical standards.
• Develop and implement comprehensive mental health policies and frameworks, ensuring training and support for positive behaviour.
• Create guidelines and training for expected workplace behaviour and facilitate 360-degree feedback processes for leaders.
• Develop crisis management and trauma-informed care programs, ensuring support systems for employees.
• Lead initiatives to improve workplace culture and employee engagement, working with the People, Safety, Sustainability and Risk Group (PSSR) and other departments to implement well-being programs.
• Have previous experience in workplace culture transformation, mental health policy development and expertise in managing large-scale employee engagement or wellness programs.
• Have a Bachelor's degree in Psychology, Human Resources, Organisational Development or related field (preferred)
• Demonstrated alignment to V/Line's values of responsiveness, integrity, impartiality, accountability, respect, leadership and human rights.

If your skills or experience don't exactly match our listed requirements, we still encourage you to apply. We value diverse perspectives and believe in the potential for growth and development.



In addition to free myki travel, we offer:

• Community impact - Make a genuine difference. Work in a role that connects Victorians, every day.
• Huge potential - We're transforming, and you can too. Be a change maker, recognised for your contribution and creativity.
• Dynamic environment - V/Line operates in a constantly changing space. Join a fast-paced and exciting organisation.
• Collaborative team - You'll be part of a broader supportive team. Surround yourself with talented, passionate peers.
• Flexible working - We support flexible working. Work in a way that supports you to thrive in your role.

For a confidential discussion about the role or to obtain a copy of the position description, please reach out to Kim Tan on kim.tan@vline.com.au. Please note, applications will only be accepted via the V/Line Careers page.



We are committed to ensuring a comfortable and accessible recruitment experience. If you need any adjustments or have specific accessibility requirements at any stage of the process, please contact our Talent team at TalentSupport@vline.com.au for confidential support.



As an equal opportunity employer, V/Line is committed to creating a diverse, inclusive, and respectful workplace and network that reflects the communities we serve. We accept and value the contributions of all our employees regardless of gender, ethnicity, sexual orientation, religion, age, or ability.



We proudly acknowledge First Peoples of Victoria. We acknowledge their ongoing strength in practicing the world's oldest living culture. We acknowledge the Traditional Owners' lands, waters, and skies on which we live and pay respects to their Elders past and present.



At V/Line, safety is our priority. Successful applicants will undergo relevant pre-employment and medical checks to meet our safeworking standards.



Applications close: Thursday 16th January 2025