Project Interface Manager – Operations

12 Months Fixed-Term

V/Line’s purpose is to connect Victorians through safe, reliable, and accessible transport. We believe in giving all Victorians opportunities through travel and transport – connecting them to jobs, education, family and friends, services, tourism and trade.

V/Line is experiencing significant growth and we’re delivering more services, more trains, cheaper fares, and huge projects. With more than 3700 weekly train and coach services, an expansive freight network and unprecedented rail investment, millions of Victorians depend on us to deliver. You could be one of our 3100 committed team members who are up to the challenge.

About the role

As the Project Interface Manager – Operations, you will play a key role in supporting the success of V/Line’s Operations Group. Positioned within the Operational Interface team, this role will see you ensure smooth communication and coordination between V/Line’s Operations team and government transport agencies on projects where V/Line is a key stakeholder.

Additional Accountabilities Include:

• Coordinating V/Line’s Operations Function engagement on projects led by government transport agencies, ensuring V/Line's interests are represented in project scoping and delivery.

• Contributing to process improvements, including the standardisation of documentation, templates, and reporting metrics.

• Ensuring V/Line meets its obligations under agreements with other agencies and projects, providing internal and external stakeholders with regular updates and information on project status.

• Working with V/Line Project Directors, Project Managers, and Operations Senior Leadership to ensure project outcomes align with operational goals and requirements during delivery and commissioning.

• Managing coordinated responses to project-related issues, ensuring approvals are obtained internally for an agreed V/Line Operations response to external projects.

• Developing strategies and plans to manage project interfaces, addressing operational impacts, responses, and communications, ensuring timely project delivery.

About You

You will bring experience in supporting operational projects, enabling you to assist V/Line’s Operations Group in meeting its objectives and requirements. Your proactive, detail-oriented, and consultative approach will be key to successfully delivering project goals.

Our ideal candidate will have the following qualifications:

• Proven experience in supporting operational projects, with a strong emphasis on stakeholder engagement and communication.

• Expertise in reporting, including data gathering, analysis, and effective presentation of findings.

• Strong communication skills, with the ability to present information clearly to senior leadership in a professional and approachable manner.

• A solid understanding of the V/Line network and rail procedures, ensuring effective identification and support of project needs.

• Exceptional interpersonal skills, with the ability to engage and collaborate with a diverse range of stakeholders, from senior leadership to front-line staff.

Why V/Line

In addition to free myki travel, we offer:

• Community impact – Make a genuine difference. Work in a role that connects Victorians every day.

• Huge potential – We’re transforming, and you can too. Be a change maker, recognised for your contribution and creativity.

• Dynamic environment – V/Line operates in a constantly changing space. Join a fast-paced and exciting organisation.

• Collaborative team – You’ll be part of a broader supportive team. Surround yourself with talented, passionate peers.

• Flexible working – We support flexible working. Work in a way that supports you to thrive in your role.

We are committed to ensuring a comfortable and accessible recruitment experience. If you need any adjustments or have specific accessibility requirements at any stage of the process, please contact our Talent team at TalentSupport@vline.com.au or 1800 800 007 for confidential support.

As an equal opportunity employer, V/Line is committed to creating a diverse, inclusive and respectful workplace and network that reflects the communities we serve. We accept and value the contributions of all our employees regardless of gender, ethnicity, sexual orientation, religion, age or disability. We are also proud to be endorsed by Work 180 as a great place for women to work, second year in a row.

We proudly acknowledge First Peoples of Victoria. We acknowledge their ongoing strength in practicing the world’s oldest living culture. We acknowledge the Traditional Owners’ lands, waters, and skies on which we live and pay respects to their Elders past and present.

At V/Line, safety is our priority. Successful applicants will undergo relevant pre-employment and medical checks to meet our safeworking standards.

Applications close: 16th of April 2025.