You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

What you will do?

It begins with a Card Member using an American Express Card at one of our millions of Merchants around the world – the rest is up to us. The Network Acquirer Solutions team (NAS) is the heart of the American Express Enterprise, powering billions of transactions through the global payments processing network that we develop and manage.

NAS is unique within the Enterprise. We work across almost every American Express business unit as well as external partners, providers, and key industry stakeholders. We are known to be intellectually curious problem solvers as we tackle the most imperative initiatives facing the payments industry today.

The Network & Acquirer Capability Delivery (NACD) team within NAS works to deliver full-scale Network solutions including new digital products such as Debit, Push to Card, Multirail, and Local Network solutions to meet the evolving demands of global payment networks and adapt to local market needs while ensuring continued global interoperability. This enables the Enterprise to attract new customers, operate in new markets, react to changing regulatory demands, and process new/emerging types of payments. A role on this team will challenge you to broaden your skills and industry acumen in a collaborative, diverse and inclusive team environment.

The Director Digital Solution Design – Envisioning role is part of the Network Delivery Intake & Envisioning team. The role will lead the definition of such key enterprise strategic priorities as Enterprise Payments, Debit, Single Message, and Acquisition models development. The role will lead a team of highly skilled managers with an industry and external mindset and a passion for creating the best solutions to enable innovative products and services in the network. They will be deeply thoughtful, able to think creatively, and effectively drive outcomes through ambiguity. They will focus on business value, identifying opportunities for transformation, assessing alternative solutions (particularly industry research), and clearly defining how the final deliverable meets the customer need and fits within the transaction processing lifecycle. The success of the leader in this role will depend upon the individual’s ability to lead and inspire a high performing team to think strategically, build strong relationships, understand and drive the appropriate business architecture and focus on what delivers business value.

Qualifications:

• Ability to develop strategies and roadmaps working with teams across the enterprise to achieve business targets.
• Ability to take initiative in identifying and resolving project related issues.
• Strong written and verbal communication skills (interpersonal, group/meeting facilitation, and executive presentations/communications).
• Ability to prioritize tasks and deliverables, utilizing data and strategic analysis to drive business results.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.