Role Location: London, Brighton

International Card Services (iCS) is primarily responsible for the marketing of consumer and commercial products and benefits, and the acquisition of American Express consumers in our international markets. This role sits within ICS Operational Excellence (OE), which acts as the first line of defence in risk management across the ICS business. Through the implementation of controls to mitigate and manage risks, OE ensures that American Express is meeting regulatory and brand expectations in marketing and selling products and services to customers

In ICS Operational Excellence, our functions include designing, implementing, and documenting risk management processes and controls. We do this through fixing issues & gaps, preventing issues and process breakdowns this enables the ICS business to grow and change whilst sustaining robust controls.

We are passionate about our commitment to drive the company’s goals of growth and progress through partnering closely with the ICS business, our compliance and legal partners to ensure the business can grow revenue while meeting customer promises and regulatory expectations.

The Brighton office – where the department is located – is a diverse and inclusive place with a wide range of employee networks, languages, and cultures. These employee networks are available to Summer Interns and create another avenue for networking with people from all over the company.

Working at American Express

There’s a difference between having a job and making a difference. American Express has been making a difference in people’s lives for nearly 175 years, backing them in moments big and small, granting access, tools, and resources to take on their biggest challenges and reap the greatest rewards.

We’ve also made a difference in the lives of our people, providing a culture of learning and collaboration, and helping them with what they need to succeed and thrive. We have their backs as they grow their skills, conquer new challenges, or even take time to spend with their family or community. And when they’re ready to take on a new career path, we’re right there with them, giving them the guidance and momentum into the best future they envision. Because we believe that the best way to back our customers is to back our people.
The powerful backing of American Express.
Don’t make a difference without it.
Don’t live life without it.

What type of work can you expect to do in within Operational Excellence & Business Risk Strategy?

Operational Excellence & Business Risk Strategy will offer you varied experiences and a view of end-to-end business operational risk management. Your opportunities are diverse; you could be working on anti-money laundering, automated testing, process engineering, strategy, third party risk, amongst a broad range of other possibilities.

The American Express 10 week Summer Internship Programme gives you the opportunity to work on and run meaningful projects, whilst developing world-class leadership skills. You will experience new challenges, build a diverse skillset, and gain insight into how American Express acquires and markets to customers, while ensuring we are meeting local and regional regulatory requirements. Your contributions will have a direct, high impact on how we support our business to drive revenue growth, while ensuring we appropriately manage the risk of operating across all international markets in an ever evolving and intensely regulated environment.

We value our interns – you bring a new point of view to our business. You will be encouraged to work collaboratively and drive innovation on your internship. American Express’ passion for attracting and retaining amazing talent is what makes us stand out and the reason we regularly win the best workplace awards all over the world.

The Summer Internship Programme commences in June 2025 for 10 weeks. It consists of the following components:

• Introduction to American Express through an induction day and training sessions
• Meaningful projects which will have real business impact
• Opportunities to develop technical and interpersonal skills
• Regular Speaker Series with senior management
• Social and networking events
• Structured management process and regular feedback
• The possibility of a return offer as a Graduate

Qualifications - Do you have what it takes to build a career here?

• Strong interpersonal skills with the ability to work independently or in teams
• Be curious and interested in learning more about the bigger picture
• Have an interest in process improvement and the different ways of solving problems
• Demonstrated experience building, sustaining and using relationships
• Strong work ethic, organizational skills and attention to detail with excellent follow-up skills
• Strong ability to communicate and collaborate well with people at all levels
• Highly ambitious and results driven with the ability to manage projects and initiatives to completion
• Demonstrated willingness to take initiative and act decisively
• Positive, can-do attitude embracing Growth Mentality
• Project management skills with the ability to prioritize and multitask
• Strong written and oral communication skills
• Ability to organize, manage, analyze, and interpret large amounts of data to identify trends and themes
• Proven ability to translate technical and complex information into easily understandable terms
• Superior Microsoft Office skills with emphasis on Excel and PowerPoint Educational Requirements
• Currently enrolled in a full-time undergraduate degree programme (any degree discipline) in your penultimate year of study
• Strong academics

Students must be in their penultimate year of study and have a graduation date of June – September 2026 Location Brighton Application Deadline.

Our team will review completed applications on a rolling basis. We would encourage you submit your applications early as applications may close before the deadline. We appreciate your patience while we consider your application and will be in contact with you by 3 December 2024. The deadline for applications is 10 November.

If you require any assistance with the completion of this process – or need any reasonable adjustments to be made – then please contact the Campus Recruitment Team on ask.campus.emea@aexp.com

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.