Safety Vendor Excellence Director

AstraZeneca UK

Location: Gaithersburg, Maryland, Luton

Job Type: Full time


Job Title: Director Global Patient Safety Process and Vendor Excellence

The core purpose of AstraZeneca Patient Safety is to add value to AstraZeneca products, provide clear science-based guidance for investigators and prescribers to safeguard patients as well as the success of our business. Patient Safety covers the entire clinical life cycle of a drug from first time into man to withdrawal of a product from the market.

What you’ll do

Summary of the Role

This role will be part of the team leading transformational business change in the way

we deliver local Patient Safety activities. The role will lead the oversight of the new

Global strategic vendor for adverse event handling. Including the onboarding of new

markets, management of vendor performance and the implementation of new or

improved processes.

What you'll do:

  • Responsible for day-to-day oversight of the Global strategic vendor for adverse event handling. Ensuring the vendor is meeting AstraZeneca and External requirements.
  • Driving process innovation and improvements within the vendor operations.
  • Working closely with the wider vendor management team, and local marketing company PS teams to ensure effective 2-way feedback.
  • Point of contact for Global Patient Safety and cross functional colleagues in relation to the Global adverse event handling vendor.
  • Promotes and implements continuous improvement activities across all areas of vendor operations to optimize productivity and quality.
  • Works closely with Global Process Owners to ensure local and global alignment across outsourced areas of patient safety.
  • Drives the implementation of a new model for the local handling of adverse events across all markets and across the AstraZeneca and Alexion portfolio. This role will be a subject matter expert and a key interface between the Business and operational vendors in order to deliver operational excellence.
  • Understands and is aware of new Patient Safety trends and developments and uses

these to improve local safety processes/meet external regulations.

  • Supports audits and inspections concerning local safety and vendor activities/processes.
  • Completes assigned training and maintains personal training records, dedicates time to self-development and works with manager to develop a dedicated personal development plan.

Education, Qualifications, Skills and Experience:

Essential Requirements:

  • Science degree or equivalent healthcare professional qualification
  • Extensive experience of working with and managing outsource service partners within Patient Safety
  • Experience working in Patient Safety in an above-country role.
  • Maintains an up-to-date knowledge of international patient safety regulations.
  • Substantial Patient Safety experience at a market level
  • Person with a CAN-DO attitude who brings in genuinely innovative ideas to the table and willing to effectively collaborate with local and global market stakeholders to deliver business transformation
  • Verbal and written English skills are mandatory
  • Ability to work flexibly across Global time zones & cultures

Desired Skills

  • Extensive knowledge of the latest technical and regulatory expectations
  • Evidence of implementation of small-medium change projects within the pharma industry
  • Evidence of knowledge or implementation of innovative technological solutions to common Patient Safety challenges

Why AstraZeneca?

At AstraZeneca when we see an opportunity for change, we seize it and make it happen, because any opportunity no matter how small, can be the start of something big! Delivering life-changing medicines is about being entrepreneurial - finding those moments and recognizing their potential. Join us on our journey of building a new kind of organization to reset expectations of what a bio-pharmaceutical company can be. This means we’re opening new ways to work, pioneering cutting edge methods and bringing unexpected teams together. Interested? Come and join our journey.

So, what’s next?

A place built on courage, curiosity, and collaboration – we make bold decisions driven by patient outcomes. Empowered to lead at every level, free to ask questions and take calculated risks that write the next chapter for our pipeline.

If you are swift to action, confident to lead, willing to collaborate, and passionate about the possibilities, then we are keen to hear from you.

Where can I find out more?

Our Social Media, Follow AstraZeneca on LinkedIn

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Next steps: Apply today, or connect with our Talent Acquisition Partner – Kayla Harris: for a confidential discussion to explore this opportunity further. We are looking forward to hearing from you!

Date Posted


Closing Date

AstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. We believe that the more inclusive we are, the better our work will be. We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics. We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorisation and employment eligibility verification requirements. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

AstraZeneca requires all US employees to be fully vaccinated for COVID-19 but will consider requests for reasonable accommodations as required by applicable law.

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