• System monitoring and Maintenance – Assist in ensuring the proper operation of systems and apply preventative maintenance as directed.
• Incident Management – Participate in 2nd/3rd level technical escalation within our IT support structure.
• Infrastructure management – Contribute to the management and maintenance of our IT Infrastructure.
• Security Support – Collaborate with the Cyber Security Team to support the security of systems, networks, and data.
• Back-up and Recovery Assistance – Support backup procedures, assist in testing backups and participate in Disaster Recovery exercises.
• Patch Management Support – Assist with ensuring systems are kept up to date and secure through patch management.
• Capacity Planning Assistance – Aid in monitoring system usage and trends, providing input for infrastructure scaling.
• Documentation Support – Contribute to the maintenance of documentation in line with existing guidelines.
• Collaboration and Communication – Work with various teams within the airport to address IT needs.
• Automation Support – Assist in the management and implementation of tools and scripts for task efficiency.
• Compliance and Auditing Support – Collaborate with the Cyber Security Team to ensure compliance with Aviation regulations.
• Training and Knowledge Sharing – Engage in training activities and contribute to knowledge sharing within the IT Team.

• Microsoft (Mainly Servers) – Basic understanding of Microsoft Server (Prem) 2012 to present.
• Virtualisation technologies – Familiarity with VMWare, basic knowledge of vSphere v7 onwards.
• Back-up and DR – Basic understanding of VEEAM Back-up – knowledge of backup and replication processes.
• Systems Management – Basic understanding of patch management, monitoring and build processes.

• Pension scheme- employer contributions can be up to 7%
• 32 days holiday, based on full time roles, increasing with service
• Annual discretionary bonus
• Supporting your health and wellbeing- private healthcare after 1 years’ service, access to our Employee Assistance Programme and occupational health services
• Free car parking on site and when you go on holiday
• We offer a range of other benefits, find out more here

Why EDI?

We are Edinburgh Airport, where Scotland meets the world. The success of the airport comes down to our people, and you can help us deliver even more big days for our passengers and colleagues. The development of your career is important to us, and we’ll support and encourage this every step of the way. As a business we’re driven by our values – they’re at the core of our culture and everything we do. We’re looking for people who will demonstrate these values day-in, day-out. So if this sounds like you, apply now and get ready for your career to take off.

Building a diverse workforce that is inclusive and accessible to all is a priority for our business. As part of this journey, we are proud to be the first UK airport to be endorsed by WORK180. They only recognise great employers for all women. Find out about our policies on our WORK180 employer page.

As a Disability Confident Leader, we are committed to ensuring applicants with a disability can participate fully in our recruitment process. Please let us know in your application form if you require any adjustments, such as parking arrangements or alternative methods of communication.