FM Conway has an exciting opportunity for a Oracle Application Support Analyst to join our IT Team. You will play a key part in providing Oracle eBusiness Suite application maintenance and support services to users of FM Conway’s business systems and to the IT function. This is a full time, permanent position based from our head office in Sevenoaks.
The duties of the Application Oracle Application Support Analyst will include:
- Providing application configuration and maintenance on FM Conway’s Oracle systems
- Delivering support to Oracle business users by investigating and resolving application errors, data discrepancies and queries
- Working with other team members and company departments to ensure the integrity of the system is maintained by liaising with appropriate vendors, users and the IT Team
- Receiving and prioritising requests for support using the IT ticketing system, provide 2nd and 3rd line support for Oracle eBusiness Suite applications
- Progressing changes and enhancements following change management principles through the development cycle, including execution and documentation of testing, documentation of procedures and user support
- Monitoring applications, record problems and identify performance trends
- Supporting the Business Transformation team in the implementation of new business application software or new releases of existing business software
What skills and experience do you need?
We are looking for someone with strong Oracle System Administration skills and experience in SQL, PL/SQL, and BI Publisher. You should have supported Oracle eBusiness Suite modules like Financials, Procurement and HR, be able to manage changes, control interfaces, and handle Oracle SRs. We require someone who is motivated, empathetic, eager to learn, and can adapt to project changes easily.
What benefits will you receive?
At FM Conway we offer various career development opportunities and we support our employees towards studying for formal qualifications. You will receive 23 days holiday plus bank holidays, private healthcare, contributory pension scheme and life assurance. We will also offer you a range of health and well-being benefits including 24-hour advice lines, access to our free on-site gym at our head office in Sevenoaks and support from our in-house mental health first aiders.
A brief introduction to FM Conway and our Information Technology Division
FM Conway is a family run business with over 60 years’ experience of creating sustainable and innovative transportation solutions. We pride ourselves on our core values, creating a culture around . As a family business the heart of FM Conway has, and always will be, its great people and we are always searching for talented individuals to join our family.