Eligibility:

• Citizenship: You should be a citizen of the UK, EU, or EEA, or hold the right to work in the UK.
• Residency: Candidates must have resided in the UK for at least three years.
• Visa Status: We regret to inform you that we are unable to consider candidates on Tier 1, Tier 4, or Tier 5 visas.
• You are not in work or education
• You have little or no work experience
• You are aged 16-19 (OR 24 with an EHCP) and qualified below Level 4 (A level)
• Please note, placements on the programme are subject to funding eligibility.
• Received applications will be reviewed and processed by our partner Central Training Group.

To be considered for this placement opportunity, please either apply here or via our partner by following the link: Study Programmes - Central Training Group https://centraltraininggroup.com/courses/greater-anglia-pre-employment-programme/

Greater Anglia Customer Service Pre-employment Study Programme

Kickstart your career with our government-funded Pre-Employment Study Programme! We’re looking for young people who are currently not in work, training, or education to join us in gaining valuable skills and experience sought by employers. Each year Greater Anglia offers a selected number of young people to jump on board to experience working life on the railway

This exciting 12-week programme combines hands-on experience at one of our hub stations towards a qualification. You’ll work alongside experienced colleagues and management at locations such as Chelmsford, Colchester, Cambridge, Norwich, London Liverpool Street, and Stansted, who will support and introduce you to the ins and outs of the trade.

In partnership with Central Training Group, Greater Anglia will help you build confidence and prepare for future employment opportunities, including apprenticeships. Many of our past participants have successfully transitioned into roles within Greater Anglia with some continuing their development through our apprenticeship programme to further develop knowledge, skills and behaviours

What this will lead to:

After successful completion of the programme, not only will you gain much-desired work experience to add to your CV, but you will also receive a certificate of completion and a letter of reference to support future job applications.

In addition, you will be awarded the following accredited qualifications:

Level 2 Certificate in Principles of Customer Service
Level 1 Award in Employee Rights and Responsibilities
Level 1 Award in Foundation Learning and Employability Skills
Functional Skills in Maths and English
Digital Skills

What you could gain from this Pre-employment Study Programme:

Progression is important to us here at Greater Anglia and most importantly we are looking for individuals to grow within the business. Upon successful completion there could be an opportunity within the wider business you can apply for and put your theory into practice by following our recruitment process and applying directly for vacancies.

Please note that the programme is unwaged, however, free travel on GA lines will be included.

Joining a Pre-employment programme is the ideal way into paid employment whilst gaining a marketable skills, at the same time. At Central we always have pre-employment vacancies available.

We’re Looking For Candidates Who:

• Have a friendly, approachable demeanor with the ability to communicate effectively through written and verbal communication
• Are calm under pressure, able to think on their feet.
• Possess a “can-do” attitude and enjoy working as part of a team as no two days are the same
• Have team spirit and bring your unique self to strengthen our team and foster a positive work environment.

The closing date for all completed applications is on Sunday 10th November 2024.

*Please note vacancies can close earlier due to high influx of candidate applications*

At Greater Anglia we are proud of the work that we do. We’re investing to help shape the future of rail in the UK and being a part of our team gives you every opportunity to contribute to the journey we are on.

Join Us and Experience:

Inclusivity & Respect: Be yourself and thrive in a supportive environment where every idea and person is valued. Help us be Greater Together.

Community & Teamwork: Work together to deliver the best for our customers while enjoying a friendly, can-do atmosphere.

Pride & Progress: Contribute to meaningful change and a sustainable future, with continuous improvement is the norm.

Ready to Bring Your G A Game?