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Greater Anglia operates a busy railway network from London Liverpool Street to destinations across the east of England. We have a high standard of service for our customers throughout their journey experience so they can sit back relax and travel with confidence. Not to mention a whole new set of modernised greener trains, it’s never been a more exciting time to start a career with us. Do you want to be part of the journey? Come along and join Greater Anglia!

We have a fantastic opportunity for an enthusiastic and highly motivated individual to join our People team as a HR Advisor – Attendance & Availability at our Stratford HQ.

The Role

An exciting full-time permanent opportunity has arisen for an EHR Advisor specialising in Attendance & Availability to join our team. The ideal HR Advisor will have experience implementing HR policies and procedures, reviewing medical reports, and supporting managers with action plans. They should be adept at providing general HR guidance in line with established policies, and possess effective communication skills, both verbal and non-verbal. This role requires confidence in engaging with all levels of management within the organisation, coupled with strong organisational skills and the ability to take initiative.

Attention to detail is crucial, as is the capability to support in managers with written communication and checking letters for compliance with processes. The successful candidate must be able to work independently, prioritise their workload, and deliver HR policy workshops. A strong work ethic, resilience, strong interpersonal skills, emotional intelligence and flexibility is required, alongside the ability to manage conflicting priorities on a regular basis. The individual will already be working as an HR Advisor or have gained relevant experience that demonstrates the key qualities to support the GA Business Partnering team effectively. They will assist managers with all attendance-related activities, tracking cases diligently and proactively communicating feedback to the Senior HR Business Partner and management on case statuses.

What we are looking for:

We are seeking a motivated colleague who has or is pursuing a bachelor’s degree or equivalent in Human Resources, Business Administration. The ideal candidate will have proven experience in Human Resources, particularly in attendance management and employee welfare, demonstrating a keen attention to detail and the ability to analyse complex data to provide clear, actionable insights. Effective interpersonal skills are essential, as this person will collaborate with senior leaders, managers, and front-line colleagues. They should possess the capability to learn and adapt quickly, showcasing a solid understanding of complex employment terms and conditions.

Resilience and flexibility in responding to changing circumstances and workplace dynamics are crucial. Additionally, the candidate should have a understanding of employment laws related to attendance and termination processes, along with knowledge of settlement agreements and the ability to negotiate them as required. Experience in conducting welfare visits and performance management discussions with sensitivity is also necessary. Familiarity with HR software and attendance management systems will be beneficial.

The closing date for all completed applications is on Monday 14th October 2024

*Please note vacancies can close earlier due to high influx of candidate applications*

Greater Anglia offer a healthy work life balance, holiday entitlement and an environment where you can learn, develop, and grow in your career. If you think you would be a great addition to GA then apply now!

What can we do for you?

• Defined Contribution pension scheme after 2 years option to move across to Defined Benefit (Final Salary) pension scheme
• Free Travel on GA and 75% discount on other TOCs for leisure travel
• Free Leisure travel on GA and 75% discount on other TOCS for eligible family members
• International travel discount card (FIP) for staff and eligible family members after 12 months service
• GA offers maternity, paternity and adoption leave and time off for prenatal care, as well as shared parental leave after 26 weeks of service - part of our commitment to family friendly policies
• GA Hapi Benefits App– our great benefits app which includes discounts across many retailers, days out and dining
• 24/7 Employee assistance programme, eyecare and flu jab vouchers and access to physiotherapy services
• Annually issued 12 discount vouchers for family and friends to use
• Salary Sacrifice schemes such as Cycle to work and Technology scheme (eligible once passing probation)