Validation Services Product Manager - Vice President

JP Morgan

Location: Greater London

Job Type: Full time


You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.

As a Product Manager in Validation Services, Trust and Safety for Payments, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.

Job responsibilities

  • Develops a product strategy and product vision that delivers value to customers
  • Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
  • Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
  • Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
  • Actively support client calling and marketing efforts
  • Aligns with cross-functional partners to co-create business readiness materials and keep up-to-date with changes in customer solution and service needs

Required qualifications, capabilities, and skills

  • Experience and expertise in product management or Trust and Safety for Payments domain
  • Advanced knowledge of the product development life cycle, design, and data analytics
  • Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
  • Experience building and commercializing innovative products and services

Preferred qualifications, capabilities, and skills

  • Demonstrated prior experience working in a highly matrixed, complex organization
  • Experience with Account Validation, Identity Verification and/or Know your Customer/Business products and services
  • Excellent understanding of e-Commerce and Corporate business models (e.g. B2B, B2C, B2B2C)
  • Exceptional presentation and communication skills