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Agility Coach

JP Morgan

Location: Glasgow City

Job Type: Full time


As an Agility Coach, you'll act as a servant leader for your team(s) by facilitating clear communication to management and to the team. Our Agility Coaches are open, approachable, collaborative, and enjoy working with passionate people. They're proactive in solving problems to help their team(s) succeed. The Agility Coach drives Agile and Lean frameworks that result in quality product delivery and continuous improvement. They embrace agility as a practice. The Agility Lead is responsible for removing impediments that hinder the team from reaching their goals and has a flexible approach that enables the team to rapidly respond to changes.

You will be experienced in coaching multiple Feature Teams at the same time, alongside the tools and the techniques required to deploy Agility at Scale. Continuous Improvement is a key skill and you must be able to foster that attitude within the teams you coach. This role requires a pragmatic approach to the application of Agility in the Enterprise as well as a high level of comfort in adapting approaches to fit the needs of the teams you work with, and the wider business.

Regulatory, Controls & Operation Risk Technology (RCORT) is part of Corporate Technology, which designs and develops business products required to identify and manage JPMC’s regulatory obligations and associated firm policies, a control environment designed to manage compliance and operational risks across all Lines of Business and Corporate Functions and the calculation of Regulatory Capital and projection of Operational Risk Losses.

Job Responsibilities

  • Works with the Product owner to align team with the product vision, sprint goals, and other necessary information
  • Creates an environment of collaboration within the teams that allows for open dialogue and productive solutions for resolving conflicts
  • Champions continuous improvement activities to reduce waste and increase productivity; coaches teams to conduct continuous improvement events
  • Seeks opportunities for improvement to the overall effectiveness of teams and the organization
  • Communicates organizational impediments to leadership; clears impediments for the team
  • Embraces the concept of continuous learning in your own journey and instills the same in the team(s) you coach

Required qualifications, capabilities, and skills

  • BS/BA degree or equivalent experience
  • Strong familiarity and adherence to core Agile values and principles
  • Experience as a practicing Agility Lead on a team
  • Exposure to modern engineering practices like Unit Test-Driven Development, Acceptance Test-Driven Development, and Continuous Integration
  • A mindset of servant leadership
  • An Agile mindset: "An attitude that equates failure and problems with opportunities for learning, a belief that we can all improve over time, that our abilities are not fixed but evolve with effort." – Linda Rising
  • Expert with Agile and Scrum framework and its application in Product Development and delivery organization
  • Ability to coach and mentor
  • Ability to collaborate with and influence people at various levels
  • Sound understanding of Scaling framework such as LeSS
  • Leverage skills from coaching, facilitation, conflict resolution, and more to serve the team(s)

Preferred qualifications, capabilities, and skills

  • Preferred tool experience: JIRA, JIRA Align, Lucid spark and Confluence
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