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Senior Product Designer (Senior Associate)

Greater London
Full time
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JP Morgan
Banking, investment & finance
10,001+ employees
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Out of the successful launch of Chase in 2021, we’re a new team, with a new mission. We’re creating products that solve real world problems and put customers at the centre - all in an environment that nurtures skills and helps you realize your potential. Our team is key to our success. We’re people-first. We value collaboration, curiosity and commitment.

As a Senior Product Designer at JPMorgan Chase within the Accelerator Business, you are the heart of this venture, focused on getting smart ideas into the hands of our customers. You have a curious mindset, thrive in collaborative squads, and are passionate about new technology. By your nature, you are also solution-oriented, commercially savvy and have a head for fintech. You thrive in working in tribes and squads that focus on specific products and projects – and depending on your strengths and interests, you'll have the opportunity to move between them.

While we’re looking for professional skills, culture is just as important to us. We understand that everyone's unique – and that diversity of thought, experience and background is what makes a good team, great. By bringing people with different points of view together, we can represent everyone and truly reflect the communities we serve. This way, there's scope for you to make a huge difference – on us as a company, and on our clients and business partners around the world.

Job responsibilities:

  • Hands-on Design role, responsible for creating high level design artifacts across research, UX and UI to help build a new and innovative product that our customers need and want
  • Partnering with research agencies, collaborating with product managers and conducting your own research to create fresh, creative and big ideas to help shape our digital product
  • Collaborating with cross-functional teams to understand user needs, product requirements, and technical limitations
  • Conducting user research, usability testing, and gathering feedback to shape the design process
  • Crafting wireframes, prototypes and high-fidelity designs with a relentless focus on delivering exceptional customer experiences for both web and mobile applications
  • Iterating designs based on user feedback, stakeholder insights and emerging market trends
  • Ensuring consistency and adherence to design guidelines and design systems
  • Actively communicating design concepts and rationale to stakeholders and team members
  • Collaborating closely with developers to facilitate the successful implementation of designs
  • Remaining abreast of industry trends, design tools, and best practices to continually enhance design processes and outcomes.

Required qualifications, capabilities and skills:

  • Relevant professional experience and demonstrable success in roles designing successful digital products
  • A portfolio demonstrating UX processes, such as process flows, sitemaps, wireframes, prototypes, user research, usability testing, and other deliverable
  • Proficiency with modern design systems, prototyping software and design tools (we use Figma)
  • History of experience designing digital products that have achieved measurable success as an individual contributor
  • Ability for independent decision-making as well as taking direction and working as a part of a team
  • Good understanding of user-centred design principles
  • Effective communication of design solutions across all roles & levels in a business
  • Awareness and practical understanding of current technologies, and their application and relevance to digital experiences
  • Strategic thinker with the ability to align design with business goals. Analytical thinking and attention to detail
  • Adaptable and be comfortable in a fast-paced, dynamic environment and have a thirst for staying updated on industry trends

Preferred qualifications, capabilities and skills

  • Experience designing early-stage products during 0-1 phase
  • Experience in the fintech industry or start-up
  • Experience in the Atlassian suite of software (Jira & Confluence)