International Consumer Bank - Business Assistant

Greater London
Full time
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JP Morgan
Banking, investment & finance
10,001+ employees
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J.P. Morgan is seeking a Business Assistant to support International Consumer Bank. It is a great opportunity for candidates with solid Executive Assistant experience.

As a Business Assistant in the International Consumer Bank (ICB), you will be required to support at a senior level within this fast-paced environment. You should have a solid Executive Assistant background working with senior stakeholders gained in an office environment and possess a strong degree of flexibility given the demanding nature of this role, able to demonstrate an advanced Assistant skillset. Additionally, you should have a high degree of confidentiality, strong work ethic, good time management, resourcefulness, diligence, and a strong business and client deliverable focus.

This Business Assistant role will be focusing on supporting the Senior Leadership Managing Directors working on Design and the new projects area.

Note: this role requires 5 days in the office.

Job responsibilities

  • Advanced, proactive diary management; to include internal/external meetings, conference calls, and ability to support orchestration of Off-Sites/Town Halls/Skip-Levels
  • Partner with relevant groups to execute travel and entertainment booking and enable expense processing within policy - Escalates and enforces all firmwide T&E (Travel & Expense) policies with their team including receipt requirements and timely handover of required information
  • Internal and external client handling to include client facing interaction and co-ordination of department scheduling & transactional activity
  • Partner with relevant groups to enable expense processing - Escalates and enforces all CIB/Firmwide T&E policies with their team including receipt requirements and timely handover of required information
  • Ability to face off to wider support groups and partner with Business Management and other key business stakeholders across Lines of Business (LoB)
  • Ability to utilise internal systems, complete accurate data entry, produce reporting and collate information as required
  • Oversight for distro lists, technology usage and other administrational housekeeping
  • Become integral part of business, understand changeable group priorities and business expectation
  • Partnership with assistants cross LoB to provide coverage as required
  • Additional involvement in projects and training for the right candidate subject to performance

Required qualifications, capabilities, and skills

  • Professional client handling, ability to build and maintain business relationships
  • Full competency in diary management, can apply good judgment and understand competing priorities
  • Strong, executive communication style both written and verbal
  • Experience of effectively arranging travel, production of accurate itineraries, plan B & C, able to navigate systems well and apply good judgment on how to optimise travellers time and business costs
  • Can demonstrate pro-activity and ownership within the role
  • High level technical capabilities
  • Strong awareness of expense systems and cost control initiatives e.g., can champion expense policy
  • Exhibits a positive, common sense approach and can drive forward seniors schedule for efficient time management
  • Has a high level of attention to detail and delivers high quality results
  • Understands the culture of an Investment Bank and can quickly grasp the political landscape and key people within the organisation
  • Stays current with all CIB/Firmwide Policies and can comfortably ensure those they support understand how to adhere to same. Will escalate concerns or issues