Job Responsibilities:

The Product Design Lead will join this unique and specialized team to design new products and enterprise-focused services. This is an end-to-end design role for individuals who can work hands-on to understand complex business processes, elicit user requirements, design future experiences and collaborate very closely within product teams.

• Set-forth a human-centric design approach with rapid testing and iterative prototyping for the design of simple and meaningful enterprise solutions
• Partner with product managers and strategists to formally or informally uncover user needs and contexts via primary and secondary research techniques
• Lead cross-functional, collaborative design thinking workshops internal to Onyx and external with customers to set-forth human-centered creative problem solving
• Steer not just the design but also the product strategy with a fact-based understanding of customers
• Focus teams to continually think about the customers we serve, their goals and jobs to be done for the successful design, development and delivery of product experiences
• Create compelling prototypes and visual stories to demonstrate early proof of concepts
• Create visual assets and stimuli that prompt discussions and insights from subject matter experts to simplify deep and complex processes within different industries
• Set-forth a proposed solution from inception through to deployment ensuring that the vision becomes a reality
• Create, present, and document proposed design solutions from the big ideas to the smallest components which might include interaction models and flows, screen and component states, data and information hierarchies
• Utilize tools, such as Figma and Lucid to define and design product concepts assets including information architecture, interface design, and visual specifications
• Please note this role will not have line management responsibilities

Required qualifications, capabilities, and skills:

• Deep Product Design Expertise​ – At least 7 years of direct experience focused as an “end to end” user experience / product design professional
• Strong Business Acumen​ – Demonstrated experience designing solutions and services within complex business domains similar to financial services
• Exceptional Communication – Able to present work to senior managers and/or lead conversations with client stakeholders to extract insights and requirements
• Supreme Collaboration - Ability to work in matrixed environment with many partners and stakeholders with different thinking styles and priorities
• Engaged and Flexible - Demonstrated ability to manage multiple priorities on concurrent, rigorous deadlines in a very fast-paced, dynamic and ventured based environment
• Professional Services Orientation - Prior experience working in a design consulting and agency domain
• Education - Academic and applied knowledge from recognized university in one or more related areas including: HCI, UX Design, Interaction Design, Product Design, Service Design, Design Research, Psychology, Anthropology, Prototyping, Design Strategy. Master's degree preferred. Bachelor required.
• Curiousity - Success in this roll depends on quickly learning and synthesizing deeply complex systems and processes, from a work flow and human point-of-view
• Craftsmanship - Mastery of tools to generate compelling visual stories, interaction design and interfaces
• Storytelling - A compelling portfolio of business outcome based work will be reviewed before an interview can be scheduled.