This is an exciting opportunity to join JPMorgan, this role is a Jobshare (part-time hours where 2 people share the responsibility of the role) if this is the flexibility you need this could be the role for you.

The role is for 19hours, Wednesday 5hrs (either am/pm) Thursday 9-5 & Friday 9-5

The Mortgage Support Team in Wealth Management Operations is a center of excellence that supports the Wealth Management Mortgage Business in Europe offering High Net Worth clients UK mortgages.

The Mortgage Support Team plays a pivotal role in supporting the growth of the Wealth Management Mortgage Business and delivering a superior client experience. This is an exciting opportunity to join a fast paced business with ambitious growth plans, new mortgage products under development and new markets to explore.

Responsibilities include preparation of mortgage documentation, facilitating a seamless mortgage completion experience and providing after sales servicing to clients. The role requires strong partnership skills working closely with Mortgage Specialists, Legal partners and credit colleagues. A strong focus on quality, risk and controls is essential to ensure a high quality service and faster to client delivery.

Responsibilities

• Partner with Mortgage Specialists through the lifecycle of the mortgage process
• Prepare mortgage documentation, including among others, application and offer packs, utilization requests, commencement letters and annual mortgage statements
• Instruct, legal and valuation work and undertake all completion activities including ensuring satisfaction of all conditions and mortgage loan booking
• Regularly partner with and provide support for colleagues in other locations (London, Geneva, Singapore)
• Maintain accurate data in systems and partner with other operations and technology colleagues to resolve exceptions
• Develop an in-depth understanding of the UK mortgage regulations and end-to-end process
• Understand and ensure compliance with, JPMorgan policies and regulatory requirements
• Support Regulatory Reporting requirements
• Partner with colleagues on projects to deliver new products, simplify or enhance existing processes and enhance the client experience

Qualifications

• University graduate (preferably Law or Finance) or some previous basic experience in dealing with client credit documents
• Knowledge of mortgage documentation and regulation is a plus
• Experience within a financial institution is a plus
• Excellent interpersonal skills with an ability to communicate at all levels
• Strong organisational skills, ability to work independently, self-motivated with ability to prioritize work and meet tight deadlines
• Familiarity with credit and lending products
• Ability to identify improvements and support delivery of process changes
• Strong Excel skills an advantage
• Control and Risk mitigation mind-set and strong attention to detail

Your Pathway to Jobsharing at JPMorgan – IT’S A 2 BRAINER!

At JPMorgan we are passionate about supporting different ways of working to support our talent in the flexibility they need.

We know that Jobshare is a fantastic way to hire talent for the firm that offers both the flexibility that you need whilst providing the consistency that our business requires. Jobshare is 2 people working part time hours with full time powers.

This role is part of a Jobshare opportunity and therefore a part-time role at 19hours.