Step into the Project Manager role and drive execution and positively influence the transformation strategy.

As a Project Manager - Digital & Platform services - Program Execution - Vice President in Operations, you will work with management teams and have responsibility for supporting Transformation Strategy and critical high-profile transformation programs, driving delivery against business outcomes.

Job responsibilities

• Articulates our transformation strategy, progress, and impact in a way that resonates with and aligns with the overall firm and Digital & Platform Services objectives
• Co-creates materials for firmwide and Digital & Platform Services management reporting and maintains and tracks submissions and deadlines
• Manages an overall program and workstreams, produces and maintains project plans, RAID logs, and status reports
• Performs data and root cause analysis to define and resolve challenges. Gets involved in the detail when required to understand issues and steps to resolution
• Leads meetings and presentations at the operational and project level; works with program management to help prioritize work across impacted areas
• Identifies and influences the key stakeholders required to deliver the project work. Acts as an escalation point for wider stakeholder issues to make all parties aware of overall project impact, facilitating management decisions at the earliest opportunity
• Ensures stakeholders are aware and appraised of key developments; maintains living, evolving documentation to ensure there is clarity of both the status and next steps. Provides continuous feedback on plan status; shares information and ensures issues are escalated and addressed in a timely manner
• Facilitates and actively partakes in requirement walkthroughs with SMEs and key business users, obtains, reviews, and understands project requirements to effectively lead the project, assess risks and issues, actively help solve problems that arise, and ensures robust solutions are delivered to meet the specified business requirements
• Identifies, documents, and communicates risks and dependencies affecting deliveries; drives their resolution. Actively identifies, manages, and escalates Risks, Issues, and Dependencies, whilst continuing to own mitigation
• Demonstrates effective controls around the introduction of change and/or process improvements. Follows the prescribed WKO Change Management process. Delivers process change to an agreed plan in a controlled manner, providing input to Operating Model changes
• Grows understanding of in-scope businesses, firmwide strategy, and stakeholder environment to actively shape the operating model and challenge assumptions. Identifies opportunities to improve and streamline Governance and Control activities and drives through changes to implement those changes

Required qualifications, capabilities, and skills

• Ability to analyse information, connect the dots and articulate clear strategy, outcomes, and key messages
• Data-led thinking, analysis, and ability to communicate impact with data
• Previous experience of project requirements, project delivery process, business analysis, testing success factors, and implementation guidelines. Proficiency with key project management tools
• Effective communication skills, written, verbal & visualization, coupled with the ability to develop and communicate key messages appropriately at all levels of the organization, influence others & gain consensus
• Great attention to detail, a naturally inquisitive approach to problem solving, and a very high-quality bar
• A motivated, experienced initiative-taker approach with an excellent problem-solving mind-set - ability to drive a positive action orientated approach to define and broker solutions and resolve conflict across teams. A collaborator, able to work effectively as part of a hardworking, close-knit team. Result oriented attitude. Ability to be flexible, work to tight deadlines and prioritise work
• Ability to work with large data sets and establish trends to form and validate process decisions
• An understanding of DDS processes and systems or equivalent Document Services experience at another organization
• Bachelor’s degree or equivalent, professional project management certification (e.g., PRINCE 2) or equivalent work experience