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Order Fulfilment Executive

Greater Manchester
Full time
Posted
employer logo
Softcat
I.T., digital & online media services
1,001-5,000 employees
51 jobs

Would you like to kick start your career in a supportive, collaborative and innovative company?

Do you enjoy working as part of an enthusiastic, passionate, and collaborative team?

Join our Order Fulfilment Team

The Procurement department are responsible for processing all customer orders whilst achieving high standards of order accuracy. We are a highly motivated group of individuals who collectively work together to ensure that our reputation as a first-class Procurement team is upheld.

Success. The Softcat Way.

Softcat is a major UK success story in technology solutions. We're a £1 billion+ pa turnover business with offices nationwide and a sterling industry reputation. We help customers to use technology to succeed, by putting our employees first. Our success is down to our people – and the platform we give them to prove their potential


Drive the success of the business

You'll be a key member of the Order Fulfilment Team within the Procurement Department responsible for high volumes of transactional orders and understanding how vendor programmes work. You will be working with internal sales teams and external suppliers on customer orders to ensure they are processed accurately whilst obtaining the best price and providing a high level of service to the customer.

As an Order Fulfilment Executive, you'll be responsible for:

  • Raise purchase orders by ensuring they meet vendor requirements and price.
  • Monitoring and expediting of orders through to order acknowledgement.
  • Ensuring inbox is maintained and order queries are picked up within 2 hours and resolved within 24 hours.
  • Focus on accuracy and processing a high percentage of orders across aligned teams.
  • Manage queries relating to orders from sales teams, suppliers and vendors.
  • Demonstrate a basic understanding of how key vendor programmes work across all categories.

We'd love you to have

  • Good organisational skills, time management and attention to detail.
  • Ability to multitask and work well under pressure.
  • Good communication skills, with the ability to develop relationships with different personalities across the business.
  • Ability to learn quickly and retain large quantities of information.
  • Ability to resolve simple queries.

Work in a way that works for you

We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:

  • Hybrid working – 3 days in the office and 2days working from home
  • Working flexible hours - flexing the times you start and finish during the day
  • Flexibility around school pick up and drop offs

Working with us

Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background.

Join us

To become part of the success story, please apply now.

If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence.

You can find out more about life at Softcat and our commitments to diversity and inclusion at jobs.softcat.com/jobs/our-culture/