Would you like to kick start your career in a supportive, collaborative and innovative company?

Do you enjoy working as part of an enthusiastic, passionate, and collaborative team?

Join our Cloud team

The Cloud Operations team is a dynamic, skilled group renowned for its fast-paced work environment and dedication to delivering exceptional client service.

Success. The Softcat Way.

Softcat is a £1billion+ technology solutions business and trusted partner to names like Apple, Microsoft, and Adobe. Offering a growing portfolio of services including software licensing, cyber security, and IT infrastructure, we give our technical teams the tools and support to make exciting things happen. This is where to achieve more for your career

As an Azure Support Engineer, you will be a critical escalation point within the support team.

As Azure Engineer, you'll be responsible for:

• Taking ownership of complex Microsoft Azure incidents, changes, service requests, and problem records, driving them to resolution
• Serving as a technical escalation point within the team
• Achieving and maintain Key Performance Indicators (KPIs) as defined by the Support Team Manager
• Collaborating with DevOps and Service Delivery teams to provide exceptional Client support
• Partnering with the Cloud Operations team to handle high-priority requests during out-of-hours coverage via an On-Call rota

We'd love you to have

• Experience working on Windows and Linux operating systems
• Microsoft Azure certifications
• Practical experience with Infrastructure as Code (IaC) tools such as Terraform
• Hands-on experience managing Kubernetes in an enterprise environment
• Experience managing enterprise database systems, including SQL and MySQL
• A solid understanding of networking concepts, including TCP/IP, DNS, load balancers, and firewalls
• A demonstrated passion for continuous learning, with a drive to stay current with the latest industry trends and emerging technologies

Work in a way that works for you

We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:

• Hybrid working
• Working flexible hours - flexing the times you start and finish during the day
• Flexibility around school pick up and drop offs

Working with us

Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background.

Join us

To become part of the success story, please apply now.

If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence.

You can find out more about life at Softcat and our commitments to diversity and inclusion at jobs.softcat.com/jobs/our-culture/