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Sales Agent

Greater London
Full time
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Utility Warehouse Limited
1,001-5,000 employees
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Hybrid role, 2 days a week in Colindale, London

Hours: 40 hours per week, 8am to 8pm Monday to Saturday including bank holidays (Bank holidays open 10am to 4pm)
Training: You'll need to be able to work full time in Colindale for your first 2 weeks as we support you through your training programme (8.30am - 5.30pm)
Salary: £24,000 (£32,000 OTE)

Hi! We're UW.

We’re on a mission to take the headache out of utilities by providing them all in one place. One bill for energy, broadband, mobile and insurance and a whole lot of savings!

We’re aiming to double in size as we help more people to stop wasting time and money. Big ambitions, to be delivered by people like you.

Got your attention? Read on…

We put people first. It’s all about you.

We're excited to find great people for our Sales solutions roles, people who want to join our team and build a career here at UW.

  • Do you have experience of working in a Sales role?

  • Do you have strong customer service experience, can easily build rapport, and feel satisfied?

  • Can you remain calm under pressure and thrive in a fast-paced environment?

  • Are you motivated by meeting goals and targets and can you demonstrate responsibility, integrity, and efficiency?

  • Can you demonstrate good timekeeping and commitment?

If you answered "yes" to these questions, then you're just the kind of person we're looking for!

We work together. Your team and the people you will work with…

In a nutshell you'll manage inbound calls and speak to customers who are either looking to leave our services or add additional services. Your goal is to retain customers and upsell other services of benefit to the customer.

You'll be empowered to ensure the customers are fully informed of the value UW has to offer and the advantages of having their utilities with an award-winning business.

We deliver progress. What to expect through the day as a Sales Agent :

As a vital member of our sales department, you'll have the opportunity to drive growth, build relationships, and shape the future of our company.

We're seeking passionate individuals who are motivated by challenges, thrive in a fast-paced environment, and are committed to delivering exceptional results. If you're ready to unleash your potential, contribute to a collaborative culture, and make a significant impact, we want you on our team.

  • Hitting KPIs and set targets around Customer feedback, retention and sales
  • Team-working: our positive team culture relies on open communication
  • A continuous improvement mindset: you should be motivated to develop yourself and support your team
  • Upselling: You'll ensure customers get the best value from their UW account

So why pick UW?

We’ve got big ambitions, so there’s going to be plenty of challenges. There are also a lot of benefits:

  • £24,000 (£32,000 OTE)

  • 25 days holiday plus Bank Holidays

  • A full induction and all the kit you need to do your job

  • Discount on our services and you get our coveted Cashback Card for free.

  • Share options and Save As You Earn Scheme

  • A matched contribution pension scheme and life assurance up to 4x your salary.

  • Employee Assistance Programme including free counselling and legal advice

  • Free virtual GP service plus discounts on healthcare and medical cash plans

  • Enhanced family-friendly policies, designed to help you and your family thrive.

  • Lots of opportunities to have fun with your team throughout the year, virtually and in person. You can also join our Belonging groups and help UW shape an even more inclusive future.

  • Ongoing learning, development and training to ensure you thrive in your role

Apply here!

You’ve got this far… Hit apply - we can’t wait to hear from you! Worried you don’t hit all the criteria? We welcome applications from diverse and varied backgrounds so get your application in and let’s chat!

We provide equal opportunities, a diverse and inclusive work environment, and fairness for everyone. You are welcome to apply no matter your age, disability, gender, marriage or civil partnership status, pregnancy and maternity status, race, religion or belief, or sexual orientation. If you need any help, support, or advice at any point during the hiring process please just let us know.

Please note, if you are applying for a role which involves having access to personal data, you will be subject to a background check. Where checks are unsatisfactory or incomplete and/or a failure to reveal information relating to convictions that you are required to identify as part of the background checks, could lead to withdrawal of an offer of employment.