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Technology Lead | BIG W X (727463)

Baulkham Hills
Full time
Posted
employer logo
Woolworths
Retail & fashion
10,001+ employees

At BIGW, a job is never just a job.

It’s the start of something bigger. There are over 15,000 of us, in the biggest cities and the tiniest towns. And each of us have an important role to play. If you have a passion for great customer service, a desire to make a real difference for families and you’re looking for a place to develop, you could be who we’re looking for. If you have a passion for designing and delivering great customer and team experiences, a desire to join a business that is rapidly evolving into a purpose led digital retailer enabled by a great store network, and you’re looking for a place that cares about your development and growth, you could be who we’re looking for.

  • Join a highly energetic and innovative team
  • Be part of the key function of the business transformation journey
  • Enjoy a workplace flexibility culture

BIG W Digital-ness

The BIG W Digital Team is made up of an innovative and forward-thinking bunch representing one of Australia’s biggest retailers. We are an engine room for BIG W’s digital transformation journey, and love disrupting our our eco-system and the market.
We welcome challenges and co-create solutions to deliver consistently good customer experiences.
We come from diverse backgrounds, but share a common purpose to make a real difference for families.

The Role

This role is fundamental to fulfilling Big W’s FY21-24 strategic ambition: to become a purpose-led digital retailer enabled by a great store network. This year, our Team has made a pivotal impact by upgrading our technology to enable a five-star digital experience for our customers. With rapidly growing online sales, we are building plans to accelerate the evolution of our Digital business, which will involve the transformation of our core eCommerce platform into a set of modern, resilient and high performing services.

As the Technical Lead, you will lead an engineering squad responsible for various initiatives which may involve improving the current system or designing and building new services.
You have a very customer centric approach, always striving to understand and factor into your decisions what the most important underlying business and technical requirements are. You make pragmatic decisions and effectively communicate the tradeoffs involved in these.

You are a technologist at heart, have a growth mindset and always push yourself and the Team to learn more, to refine the way we work and pursue excellence. You have an engineering mindset - you embrace challenges with a very solution focused approach, you can brainstorm solutions and advocate for an approach by communicating effectively.

You are a very strong collaborator and always bring your best self. It’s never about you, it’s always about the Team. You know how to put the Team’s results first and understand the importance of Team Dynamics in the pursuit of the overall Team’s success.
In this role, you are looking to apply your skills within an elite team of collaborative engineers that trust, respect, and highly value each other. Your team shoots for excellence and has great fun working together in that journey.

Responsibilities would include:

  • Work closely with Product Teams to fully understand and refine business requirements.
  • Work closely with External Parties to design well integrated end to end solutions.
  • Work closely with Engineering Teams to design and develop robust and scalable solutions.
  • Deliver across the entire stack’s life cycle – concept, design, build, deploy, test, release to customers and support.
  • Collaborate with other Technical Leads, Engineering Managers, Solution Architects and Product Teams to help them create and maintain a robust architectural framework to support the technical ecosystem.
  • Bring best-in-class engineering practises, lead by example to get the team to spend the time to build well throughout incremental iterations.
  • Enable thorough code review practises to ensure excellent code quality and code security.
  • Implement a strong CI/CD pipeline to ensure we build well, detect problems early, provide effective feedback and automate the testing and deployment process.
  • Lead your software engineering team into excellent coding & testing practises.
  • Lead the optimisation of applications and systems to ensure their performance, quality, and responsiveness for BigW end-users.
  • Identify and correct performance bottlenecks.
  • Own the development, maintenance and support of systems and services, define the direction of the codebase and produce outstanding capabilities for both our BigW team members and customers.
  • Coordinate and collaborate with the Product & Engineering team to understand problems and come up with innovative solutions which will form the basis of our new modern architecture.
  • Work closely with Engineering Managers to construct, maintain and govern engineering best practises and ensure all changes meet agreed design, development, security, performance and audit standards.
  • Work closely with the Team to construct automated and intelligent testing and release pipelines to ensure that the path to production for all changes is reliable, secure and robust.
  • Research and apply new industry tools and technologies to use in the development of new software solutions.
  • Keep up to date on the latest industry trends in technologies across the stack.
  • Champion a Lean Agile mindset to ensure a rapid, effective and efficient velocity is maintained.
  • Maintain an elite Team of software engineers.
  • Provide and receive constructive feedback and inspire continuous improvement for our technical stack and solution architecture.
  • Be security minded and ensure BigW systems meet an expected level of security and robustness.
  • Instil a strong sense of ‘team’ and will have the ability to unite everyone around the outcomes required whilst encouraging an inclusive and fun work environment.
  • Bring people on the journey, and celebrate wins with the Team.

About You

You are a very strong collaborator and always bring your best self. It’s never about you, it’s always about the Team. You know how to put the Team’s results first and understand the importance of Team Dynamics in the pursuit of the overall Team’s success.

In this role, you are looking to apply your skills within an elite team of collaborative engineers that trust, respect, and highly value each other. Your team shoots for excellence and has great fun working together in that journey.

Some other experiences would include

  • Minimum 8 or more years professional experience with microservices and API development using Java, node.js and/or .NET.
  • Experience in large-scale enterprise development projects that require building multiple microservices and delivering outstanding performance for the end-user.
  • A dedication and a keen interest in building Clean Architecture systems which process high volumes of data and communicate via Event Driven technologies.
  • Strong experience with Docker, Kubernetes and other containerisation technologies.
  • A strong understanding of best CI/CD and GitOps practises, and exposure to a variety of tools such as Jenkins, Azure DevOps, ArgoCD, Rancher Fleet, etc.
  • Very strong experience in writing clean testable code and capability with BDD, TDD patterns & frameworks, and the drive to ensure that coverage in all areas is always as high as possible.
  • A sense of tenacious curiosity driving a determination to uncover and understand every performance issue or security vulnerability that exists.
  • Exceptional communication & presentation skills, able to diagrammatically explain complex concepts to any audience.
  • A strong desire to both learn and teach, placing the highest value on the growth and distribution of knowledge amongst the Team.
  • Extremely proficient problem solving skills, with a solution-focused approach mixed with a solid sense of pragmatism.
  • Agile software delivery experience


If you meet a number of the requirements, but not all, we encourage you to submit your application.

What's in it for you?

  • An attractive remuneration package including base & super
  • Opportunity to join an innovative and engaging team that is forging ahead with an industry leading technology transformation, and strong support from across the business
  • Tech options - Woolworths is the largest employer of Google Apps in Australia, are early adopters of Agile and have BYOD options too
  • An exciting career - as our business grows, so do the opportunities for our people
  • Flexibility and work-life balance policies that will help you thrive
  • Modern office locations in both Surry Hills and Norwest


Woolworths Group has announced its intention to introduce a new requirement for Australian team members to be vaccinated against COVID-19 in the coming months.


The policy is intended to strengthen Woolworths Group’s workplace health and safety settings as the nation moves to the next phase of the pandemic and various states and territories begin removing COVID-19 restrictions. It will apply group-wide and cover Australian team members working in stores, distribution and online fulfilment centres, and support offices.


Woolworths Group CEO, Brad Banducci said: “We have a clear obligation to provide our team members with the safest possible work environment as we supply the food and essential needs our communities rely on.


“We have 170,000 team members across our stores, distribution centres and support offices, and more than 1,200 retail stores. With each store welcoming an average 20,000 customers a week, a single team member can come into contact with quite literally thousands of people in the course of a normal working week.
“As we enter the next phase of the pandemic and learn to live with COVID-19, we need to strengthen our workplace safety settings and vaccinations are clearly a key part of this.
“After careful review of the best medical advice, we’ve made the decision to require all of our team members in Australia to be fully vaccinated against COVID-19.
“Importantly, we have been listening to our team members. With states and territories at different levels of vaccination uptake and availability, we will engage with them further on our roadmap and implement a sensible and pragmatic timeframe for the requirement to come into effect.”


Unless public health orders come into effect sooner, the proposed timeline for the full vaccination requirement in ACT, NSW, NT, Victoria and WA is 31 January 2022 and 31 March 2022 in the other states.


Woolworths Group will engage with its team, and others who regularly visit its workplaces, to understand any practical and individual issues in meeting the requirement. This will include allowing for legitimate medical and religious exemptions. Woolworths Group expects to make a final decision and release its policy in November 2021.


Woolworths Group Chief Medical Officer, Dr Rob McCartney added: “The medical evidence is clear - vaccination is the best protection against COVID-19 for our team members. A vaccinated team member is far less likely to get COVID, much less likely to pass it on, and also significantly less likely to become seriously ill.


“There is a clear and compelling case for a vaccination requirement to provide the safest possible work environment for all our team members. This is particularly important as restrictions ease and we see higher rates of transmission.”


Around a third of Woolworths Group’s Australian workforce is already subject to state issued health orders, which require either full or part vaccination in order to work.


Woolworths Group has been strongly encouraging its team members to get vaccinated since the beginning of the national rollout. It offers paid leave for frontline team members to access vaccination bookings and has also established vaccine clinics at its distribution centres and closed BIG W stores. So far, more than 12,000 Woolworths Group team members have received vaccination doses in these clinics.


Given the important role in providing food and everyday needs to the community, Woolworths Group will not require its customers to be vaccinated to access food and other essentials in its stores.

Joining the Group

As part of the wider Woolworths Group, we care deeply about creating a workplace where our team members feel valued, respected and empowered. We are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation or life stage and we are proud to be recognised as a Gold Tier Employer in the Australian Workplace Equality Index for LGBTQ+ inclusion.

As our Group continues to evolve, innovate and support our communities, we encourage our team members to do the same with their own careers, by providing ongoing opportunities to grow and make a real difference.

If you meet a number of the requirements, but not all, we encourage you to submit your application. You can learn more about working with us on LinkedIn or via https://www.linkedin.com/company/big-w/?viewAsMember=true. #LI #work180

Our Talent Acquisition Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. BIG W is not responsible for any fees related to unsolicited resumes.