This hybrid role offers a great balance of home and office working. You’ll be required to travel to different sites on a weekly basis.

As the UK’s largest fibre-only network, and its only proven wholesale challenger, we’re busy setting new standards for what digital infrastructure can and should be.

Designed from scratch for the internet, our network is greener, more reliable and ready for the future. The products we provide over it not only lead the market on speed, value and service, they help businesses to innovate, provide entire communities with a better foundation for their digital lives and support economic growth, locally and nationally.

What does that mean for you? The opportunity to make internet connections (and daily life) a whole lot better, for a lot of people!

Joining us as a Principal Business Analyst

As a Principal Business Analyst at CityFibre, you will play a crucial role in understanding the goals and objectives of our business units and mobilising the business analysis capability to deliver projects that meet these goals. You will be part of a dynamic team dedicated to transforming the digital landscape and enabling a connected future. Your expertise will help shape strategic initiatives and drive impactful change across the organisation.

You’ll receive a competitive salary, a performance related bonus, and a range of benefits to support you across your financial, physical and mental wellbeing.

This is some of what you can expect to be doing:

• Define the overall business analysis capacity needed to deliver business goals
• Influence project scope and analysis to ensure alignment with organisational strategic goals and successful downstream analysis
• Lead and mentor a team of Business Analysts, and manage stakeholder interactions to ensure solutions align with business strategy
• Collaborate with process owners, IT development, and Project Managers to enhance systems and processes, ensuring high-quality and accurate Business Requirement Documents (BRDs)

What you’ll bring to the role

A strategic thinker with a passion for business analysis and a track record of leading successful projects. You will have excellent communication skills and experience in stakeholder management. You’ll also have:

• Advanced International Business Analysis Diploma (BCS) or equivalent qualification or experience
• Experience in project management
• Understanding of Agile methodologies and disciplines
• Familiarity with process mapping and Jira
• Have a proven record of building strong and effective working relationships

Diversity, Inclusion & Belonging

We’re a Times Top 50 Employer for Gender Equality. We’re endorsed by WORK180 and we’re a partner of Diversifying. We have pledged our commitment to the Armed Forces Covenant and we’re a Disability Confident Employer. Working together with our Employee Networks, we’re wholly committed to ensuring that our people’s voices are heard, and that everyone feels a sense of belonging and pride to be a part of CityFibre. If you’d like to explore our culture and values, check out The CityFibre Way.

What you can expect from us

We want to offer you all the support you need to thrive inside and outside of work. This means giving you the tools to grow your career with us, as well as a comprehensive benefits package that you can adapt to your lifestyle. This includes 25 days annual leave, a day off on your birthday, a day off to support a charity or organisation of choice, a range of wellbeing and savings initiatives including private medical insurance, and supportive family friendly and menopause policies.

We want to create a sense of belonging for everyone. We celebrate our differences and work to ensure everyone has the best chance to succeed, starting with our recruitment process. No matter your background, family or carer status, ethnicity, sexual orientation, religion, age, disability, gender, or gender identity, we welcome your application. If you need any support or reasonable adjustments throughout the application process, please email us at careers@cityfibre.com. We want to help!