Technology Incident Regulatory Controls Analyst - Associate

Full time
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JP Morgan
Banking, investment & finance
10,001+ employees
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The CIB Technology Incident Regulatory Controls associate role is part of a highly skilled, specialist global team empowered to make critical decisions during technology incidents to assess and report against regulatory obligations. The team is at the heart of reducing variability in recovery times and is key in protecting the revenues and client franchise for the firm whilst ensuring all technology controls and regulatory escalations are adhered to. This is an exciting opportunity to work across business and technology organizations and to broaden and develop new skills and knowledge.

JPMorgan is looking for an incident regulatory controls associate who will be part of a global team responsible for managing the technology, operational and regulatory risks associated with applications and systems functionally aligned to the Commercial and Investment Bank(CIB).

The ideal candidate will be expected to work cohesively with cross LOB control functions, including but not limited to incident managers, impacted operations areas, business control managers, compliance, internal audit & external regulators.

The key responsibilities of the role include but are not limited to:

  • Provide leadership to review and analyze impacts and implement technology controls to meet existing and new global regulatory requirements e.g. PSD2, DORA, MAS644 & HKRR.
  • Identify all resources needed and direct the technology incident regulatory response under time pressure to drive the collection and submission of all in scope regulatory requirements.
  • Assist in the development and implementation of the Firm’s technology policies, standards, procedures, control guidance and training as it relates to regulatory requirements.
  • Develop and maintain strong business and technology relationships with corporate functions such as Business leads, Compliance, Risk and Corporate IT Risk teams.
  • Proactively contribute to improvement activities during incident downtime.
  • Monthly weekend out of hours coverage is anticipated as part of this role.


  • Excellent communication skills, both written and verbal. Able to communicate concisely and confidently with senior technology and business management stakeholders.
  • Strong organizational skills and the ability to prioritize workload to meet deadlines for regulatory report submissions.
  • Ability to engage and build relationships with stakeholders across all contributing teams and disciplines.
  • Strong team player, but also able to work independently.
  • Understanding of the incident management process is desirable but not essential.
  • Background in Regulatory Controls is desirable but not essential.
  • Proficiency with Intelligent Solution Platforms offering automation and analytical tools such as Alteryx and Tableau is desirable but not essential.
  • General understanding of Financial Services and key drivers of business performance is desirable but not essential.

When you work at JPMorgan Chase & Co., you’re not just working at a global financial institution. You’re an integral part of one of the world’s biggest tech companies. In 14 technology hubs worldwide, our team of 60,000+ technologists design, build and deploy everything from enterprise technology initiatives to big data and mobile solutions, as well as innovations in electronic payments, cybersecurity, machine learning, and cloud development. Our $15B+ annual investment in technology enables us to hire people to create innovative solutions that will not only transform the financial services industry, but also change the world.

At JPMorgan Chase & Co. we value the unique skills of every employee, and we’re building a technology organization that thrives on diversity. We encourage professional growth and career development, and offer competitive benefits and compensation. If you’re looking to build your career as part of a global technology team tackling big challenges that impact the lives of people and companies all around the world, we want to meet you.