Here at JPMorgan Chase, we know that people want great value combined with an excellent experience, from a bank they can trust, so, we launched a new digital, International Consumer Bank called Chase to revolutionise mobile banking by creating seamless digital journeys for our customers. Join the ranks of top talent at one of the world’s most influential companies to drive innovation in fraud and credit risk modeling for the International Consumer Bank Business. This is your opportunity to make a significant impact, collaborating with senior leaders and cross-functional teams to shape the future of risk management in a dynamic and fast-paced environment.

As a Head of International Consumer Bank Risk Modeling in Consumer and Community Banking Risk Modelling Team, you will lead a growing team based in London and India. You will be responsible for vendor model adoption and management, as well as utilizing statistical and machine learning techniques to develop and implement internal fraud and credit risk models to support the fast-growing consumer banking business in the UK and Europe. This role requires collaboration with fraud and credit risk strategy teams, the technology team, and working with the model review and governance group, compliance, and legal, as well as supporting audit and regulatory exams to maintain a strong and profitable business for the long term while improving the customer experience. Our team culture values innovation, collaboration, and a commitment to excellence.

Job responsibilities

• Lead and manage a growing team across London and India.
• Onboard and manage vendor models, ensuring alignment with internal standards and regulatory requirements.
• Develop and implement machine learning solutions for fraud detection and prevention, as well as credit risk management.
• Collaborate with technology teams to design modeling platforms and integrate models into operational systems.
• Drive innovation in modeling techniques and tools to enhance risk assessment capabilities.
• Ensure alignment of modeling activities with the overall business strategy and objectives.
• Collaborate with various partners in Marketing, Finance, Technology, Risk, Model Governance, Compliance, Legal, etc., throughout the entire modeling lifecycle.
• Manage model risk and related governance and controls.
• Support audit and regulatory exams.
• Communicate complex modeling concepts and results to senior management and stakeholders.

Required qualifications, capabilities, and skills

• Master's or PhD degree in a quantitative field such as Mathematics, Statistics, Physics, Computer Science, Engineering, Econometrics, etc.
• Demonstrated effective people management and talent development skills.
• Ability to manage multiple priorities and deliver results in a fast-paced environment.
• Deep familiarity with consumer banking and lending markets in the UK/Europe.
• In-depth knowledge of regulatory requirements and compliance in the financial industry.
• Deeply experienced in designing, building, and deploying production-quality models utilizing statistical and Machine Learning (ML) techniques in a financial institution. Examples include fraud models, credit decisioning models, account management models, and collections/recovery models.
• Experience in vendor model management and platform development for internal models.
• Excellent collaboration and communication skills, with the ability to work effectively with cross-functional teams. Ability to thrive in a matrix environment and build partnerships with colleagues at various levels and across multiple locations.
• Strong written and verbal communication skills, including influencing and presentation skills.

Preferred qualifications, capabilities, and skills

• Experience in managing global teams and working with various business partners and stakeholders across lines of business and countries.
• Familiarity with the latest AI and machine learning techniques in consumer banking.
• Experience in working with regulators in the UK, Europe, and the US.